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Ordering Procedures:
You are encouraged to order with
confidence from our online catalog. However, if you feel more
comfortable ordering by mail or phone, please do so. We Do Not
encourage the use of email orders because of potential security
issues.
Phone Orders:
Within the USA, call Toll Free 888-843-2312 or local 607-843-2311
between the hours of 10am - 5pm EST Tuesday through Friday.
E-Mail Orders: For your Protection - Please DO NOT put any
credit card information in e-mails. You can e-mail your order and
phone your credit card information separately .
Mail In Orders: Please send your check, money order or credit
card info along with your order to:
Russo's Tack Shack/Order Dept., 435 Hoben Rd., Oxford, N.Y. 13830.
Please be sure to include your shipping and contact information.
Please Do Not send cash.
Order Processing: Orders received Sunday through Thursday
generally ship within 48 hours. Orders received on Friday and Saturday
generally ship the following Monday. Please double check your order
fand shipping info to prevent confusion and delays in processing. Some
items may be shipped from another location and therefore may not be
shipped within the general time frame. We ship backorders as soon as
possible. Please indicate in your order if you Do Not want out of
stock items backordered.
Shipping Charges: Our preferred method of shipping is United
Parcel Service (UPS). Please specify if you need special services such
as Over-night or 2 Day; otherwise packages will ship via Ground
Service. If you prefer an alternative shipping method we do our best
to accommodate your request. |
